Question 1

What is the minimum booking duration?

Accepted Answer

Minimum booking duration is 1day (24hours). However, you can choose to return the vehicle early if you don't need it. Above 1 day, you have the option to rent at hourly rate. For example - 1 day 5 hours

Question 2

Who can rent a bike with HWY RIDER?

Accepted Answer

Any individual having a valid drivers license can rent a bike. We do have an age criteria for motorcycles above 450cc

Question 3

Is Fuel included?

Accepted Answer

Fuel is not included in the RENT amount. We provide vehicles with anywhere between 1-3 liters of petrol and the customer is expected to return with approximately the same amount.

Question 4

Is Helmet provided?

Accepted Answer

Yes. Rider helmet is complimentary. We do charge 50/day for the pillion helmet. All helmets are ISI mark Vega helmets.

Note: As per government rule, rider and pillion must wear helmets at all times

Question 5

Is there a security deposit?

Accepted Answer

YES. We charge a refundable security deposit of Rs.1000 for scooters and cycles and Rs.2000 for motorcycles.

Important Note: We never charge any fee for washing or maintenance of the vehicle.

Question 6

What about Speed Limit?

Accepted Answer

YES! We care dearly about the safety of our riders and so we have kept a speed limit of 75kmph for scooters, 95-100kmph for easy riding motorcycles and 110-120kmph for explorer motorcycles. Exceeding this limit more than 2 times will attract a penalty of 250/instance for scooters and 500/instance for motorcycles.

Question 7

Is there Roadside Assistance?

Accepted Answer

We do have an option of roadside assistance if you are within 20kms radius and vehicle has had a mechanical failure with no mechanics available in 2kms radius. 
Outside of 20kms radius, we recommend you to find a mechanic/garage close by to understand the issue and get the vehicle in running condition.

We will interact with the mechanic to understand the issue and assist with payments for the repairs. Only in case of damages and punctures, customer will be responsible to pay for repairs.

Question 8

Are we open 24 hours?

Accepted Answer

NO! We are open on all days of the week. But, you will be able to rent and return vehicles only during our working hours

HORAMAVU (Amar Regency Layout) - 8am - 9pm
HORAMAVU (Brindavan Layout) - 9am - 7pm
KOTHANUR - 8am - 8pm
YELAHANKA - 9am - 7pm
​
LUNCH BREAK - 1:30pm - 3pm

Question 9

Do you rent riding gear?

Accepted Answer

Yes! Currently we provide Riding Jackets and Helmets on rent.
Jackets @ 250/day
Riding Helmets @ 150-250/day

FAQ

Frequently asked questions